ExoWELL Terms of Service

Product Information

ExoWELL products are topical products intended to be used according to their labeling and accompanying instructions. Products are not intended for injection or administration by any other unauthorized route.

Professional Purchases

Customers purchasing ExoWELL for professional or commercial purposes are responsible for ensuring that product use, handling, and any services offered comply with applicable laws, regulations, and professional requirements.

Order Acceptance and Payment

All orders are subject to acceptance, product availability, and successful payment authorization. ExoWELL reserves the right to decline or cancel orders when necessary, including orders involving suspected fraud, pricing errors, or product unavailability. Any payments collected for canceled orders will be refunded as required by applicable law.

Shipping and Delivery

ExoWELL products require specialized temperature-controlled shipping. Shipping fees, delivery estimates, and applicable charges will be communicated during checkout.

Customers are responsible for providing accurate shipping information and arranging for prompt receipt and proper storage of delivered products.

Storage and Handling

Customers must follow all product-specific storage, handling, and usage instructions. Products should not be used if their integrity is suspected to have been compromised. Contact ExoWELL for guidance regarding any suspected shipping or storage issue.

Cancellations and Refunds

All purchases are subject to the ExoWELL Cancellation Policy and Refund & Returns Policy, which are incorporated into these purchase terms.

Product Use and Representations

Customers must use ExoWELL products only as directed and must not make unauthorized claims regarding product benefits, medical applications, or regulatory status.

Applicable Law

These terms are subject to applicable federal, state, and local laws. Nothing in these terms excludes or limits rights that cannot legally be waived.

Contact

For questions regarding orders, shipping, or these terms, please contact ExoWELL customer support.